We are shipping with Purolator. We have found them to be an effective and reliable service.
Our Shopping Cart still lists Canada Post as our carrier. Please proceed with selecting this option: it will simply be fulfilled by Purolator instead. Our rates with Purolator are the same. This change will have no impact on your shipping fees or delivery times.
By default, we allow Purolator to make deliveries without a signature, to avoid parcels being taken to their depot. If you prefer to sign for your package, simply let us know at check-out or in an email, and we will select this option for you when we create your shipping label.
DELIVERY EXCEPTION: Please note that private couriers such as Purolator cannot deliver to a P.O. Box.
Absolutely. US shipments are delivered via USPS. Estimated delivery is within two weeks of purchase. If you require express shipping, please contact us for an estimate.
If you are purchasing online from the USA, you will not be charged Canadian taxes, but import fees may apply upon delivery.
Yes! We work closley with all our artists and are happy to help create your special piece of jewellery or artwork. Special orders require a deposit of ½ the total price, are non-refundable and non-exchangeable from the time the order is placed and may be canceled only within the first 48 hours. Timing and pricing will vary by artists. Customized items including sizing and special orders are not eligible for return.
We respect individual's art budgets and so do allow purchases over time. Discuss this option with us.
All of the artwork in our collections has been hand-fabricated. As with any product, natural wear and tear might result in a piece becoming damaged or broken. We urge you to contact us and send images for evaluation. This usually means it is sent back to the studio of the artist who originally made it so it can be repaired to their specifications. This process may take 2-8 weeks and, depending on the situation and may have an associated charge to be paid only to the artist or repair professional. If you have any questions about this process, please call.
To return your purchase, please call or email to notify us within five days of receiving your parcel. When you have received our confirmation to proceed with the return, return the item in the same packaging with a copy of your invoice as your proof of purchase.
We will issue the refund upon receipt of the item as long as it has been received in good order. We highly recommend you request a tracking number and signature required, and that you return the item in the same professional packaging we used to send the parcel to you. We are not responsible for shipping costs.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Visit this link to read our full shipping and refund policies.
You are welcome to submit your work via email to info@lapaigallery.com. Please attach small (web-sized) images of your work in .jpg format, along with any other relevant information, such as an artist statement or artist CV. Attach all information to the email directly (no links/folders).
Join our newsletter for occasional emails about upcoming shows and new arrivals. For more frequent updates, follow us Facebook and Instagram. We also share information about current shows and recent news from our artists on our blog.